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乡镇卫生院卫生技术人员组织承诺及影响因素分析

Current situation and determinants of organizational commitment among health workers in township hospitals

  • 摘要: 目的了解乡镇卫生院卫生技术人员组织承诺现状及其与工作相关的影响因素, 为提高基层卫生人才队伍的稳定性提供科学依据和政策建议。方法对山东、安徽和陕西45家乡镇卫生院的803名卫生技术人员进行现场问卷调查。结果乡镇卫生院卫生技术人员组织承诺各维度得分从高到低依次为:规范承诺(14.92±2.71)分, 感情承诺(14.08±2.92)分, 理想承诺(12.87±3.03)分, 经济承诺(12.13±2.96)分, 机会承诺(11.17±2.93)分;16项激励因素中, 医患关系、同事关系、领导能力和作风满意度最高, 分别为67.5%、56.4%和44.4%;收入、福利、培训机会、职业发展满意度最低, 分别为10.3%、12.9%、18.0%和19.0%;多因素分析结果显示, 组织承诺各维度分别有1~5项影响因素(P<0.05);经济承诺=0.365×收入, 感情承诺=0.247×收入+0.508×生活环境+0.501×医患关系+0.284×工作量+0.588×领导能力和作风, 理想承诺=0.408×福利+0.417×生活环境+0.358×培训机会+0.415×管理制度+0.461×施展能力空间, 机会承诺=0.448×收入+0.373×培训机会-0.382×同事关系, 规范承诺=0.392×工作条件+0.309×医患关系+0.426×领导能力和作风。结论乡镇卫生院卫生技术人员对组织的态度较积极;在改善经济激励的同时应注重非经济激励手段进一步提高卫生技术人员的组织承诺。

     

    Abstract: ObjectiveTo analyze current situation and work-related determinants of organizational commitment among health workers in township hospitals,and to provide evidences for improving the stability of rural health workers.MethodsTotally 803 health workers from 45 township hospitals were selected to fill out a questionnaire about organizational commitment and its motivators.ResultsThe rank of scores for various dimensions of organizational commitment from high to low was normative commitment(14.92±2.71),affective commitment(14.08±2.92),ideal commitment(12.87±3.03),economic commitment(12.13±2.96),and opportunity commitment(11.17±2.93).Most of the health workers were satisfied with the relationship with patients,coworkers,and the leaders,but not satisfied with the income,welfare,training opportunity,and career development.The results of multivariate linear regression revealed significant incentive factors for various dimensions of organizational commitment,with the regression models of economic promise=0.365 x income,affective commitment=0.247 x income+0.508 x living environment+0.501 doctor-patient relationship+0.284 x workload+0.588 x leadership ability and style,ideal promise=0.408 x welfare+0.417 x living environment+0.358 x training opportunity+0.415 x management system+0.461 x scope of demonstrating personal ability,chance promise=0.448 x income+0.373 x training opportunity-0.382 x colleague relationship,and normative commitment=0.392 x working conditions+0.309 x doctor-patient relationship+0.426 x leadership ability and style,respectively(all P<0.05).ConclusionMost health workers have a positive attitude towards their organization and both financial and nonfinancial incentive should be improved to enhance organizational commitment in rural health workers.

     

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