Abstract:
Objective To examine the satisfaction level to management method of chronic clisease out-patient under basic medical insurance system among employees with the insurance in Yinchuan city and to analyze the factors influencing the satisfaction.
Methods A total of 2 100 employees with the medical insurance were selected and investigated.
Results The insurants'satisfaction level to the management of out-patient with chronic disease under the basic medical insurance was low(49.7%).The satisfaction level of the males was higher than that of the females(χ
2=26.045,
P<0.001);the satisfaction level of single employees was higher than that of the married,the divorced and widowed(χ
2=6.633,
P<0.05);the satisfaction level of insurants in active servivce was higher than that of the retired(χ
2=45.550,
P<0.001);the insurants with higher education had lower satisfaction level(χ
2=36.264,
P<0.001);the insurants of different profession and with different monthly income had different satisfaction level(
P<0.001 for all).
Conclusion The insurants of female,married, retired,with high degree of education,and with middle monthly income have a lower level of satisfaction to out-patient chronic disease management method under basic medical insurance system.